Privacy Policy

REVISED 01.29.2026

This privacy policy sets out how Central Texas Chiropractic Health and Wellness LLC (CTCHW) uses and protects any information that you give CTCHW when you use this website. CTCHW is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement CTCHW may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. 

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or  mail.
• We may use the information to customize the website according to your interests.
• We may provide your information to our third party partners for  marketing or promotional purposes.
• We will never sell your information.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER SITES

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to ctchw@protonmail.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We may update the privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to the privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review the privacy policy frequently to be informed of how we are protecting your information.

REVISED 01.29.2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Central Texas Chiropractic Health and Wellness LLC (CTCHW) is committed to maintaining the privacy of your protected health information ("PHI"), which includes information about your health condition and the care and treatment you receive from the Practice. The creation of a record detailing the care and services you receive helps this office to provide you with quality health care. This Notice details how your PHI may be used and disclosed to third parties. This Notice also details your rights regarding your PHI.

 

CONSENT
CTCHW may use and/or disclose your PHI provided that it first obtains a valid Consent signed by you. The Consent will allow the Practice to use and/or disclose your PHI for the purposes of:

• Treatment - In order to provide you with the health care you require, the Practice will provide your PHI to those health care professionals, whether on the CTCHW's staff or not, directly involved in your care so that they may understand your health condition and needs. For example, a physician treating you for lower back pain may need to know the results of your latest physician examination by this office.
• Payment - In order to get paid for services provided to you, CTCHW will provide your PHI, directly or through a billing service, to appropriate third party payors, pursuant to their billing and payment requirements. For example, CTCHW may need to provide the Medicare program with information about health care services that you received from CTCHW so that you can be properly reimbursed. CTCHW may also need to tell your insurance plan about treatment you are going to receive so that it can determine whether or not it will cover the treatment expense.
• Health Care Operations - In order for CTCHW to operate in accordance with applicable law and insurance requirements and in order for CTCHW to continue to provide quality and efficient care, it may be necessary for CTCHW to compile, use and/or disclose your PHI. For example, CTCHW may use your PHI in order to evaluate the performance of CTCHW's personnel in providing care to you.

 NO CONSENT REQUIRED
Certain Uses and Disclosures Do Not Require Your Authorization. Subject to certain limitations in the law, CTCHW may use and/or disclose your PHI, without a written Consent from you, in the following instances:

• De-identified Information - Information that does not identify you and, even without your name, cannot be used to identify you.
• Business Associate - To a business associate if CTCHW obtains satisfactory written assurance, in accordance with applicable law, that the business associate will appropriately safeguard your PHI. A business associate is an entity that assists CTCHW in undertaking some essential function, such as a billing company that assists the office in submitting claims for payment to insurance companies or other payers.
• Personal Representative - To a person who, under applicable law, has the authority to represent you in making decisions related to your health care.
• Emergency Situations -for the purpose of obtaining or rendering emergency treatment to you provided that CTCHW attempts to obtain your Consent as soon as possible; or to a public or private entity authorized by law or by its charter to assist in disaster relief efforts, for the purpose of coordinating your care with such entities in an emergency situation.
• Communication Barriers - If, due to substantial communication barriers or inability to communicate, CTCHW has been unable to obtain your Consent and CTCHW determines, in the exercise of its professional judgment, that your Consent to receive treatment is clearly inferred from the circumstances.
• Public Health Activities - Such activities include, for example, information collected by a public health authority, as authorized by law, to prevent or control disease.
• Abuse, Neglect or Domestic Violence - To a government authority if CTCHW is required by law to make such disclosure. If CTCHW is authorized by law to make such a disclosure, it will do so if it believes that the disclosure is necessary to prevent serious harm.
• Health Oversight Activities - Such activities, which must be required by law, involve government agencies and may include, for example, criminal investigations, disciplinary actions, or general oversight activities relating to the community's health care system.
• Judicial and Administrative Proceeding - For example, CTCHW may be required to disclose your PHI in response to a court order or a lawfully issued subpoena.
• Law Enforcement Purposes - In certain instances, your PHI may have to be disclosed to a law enforcement official. For example, your PHI may be the subject of a grand jury subpoena. Or, CTCHW may disclose your PHI if CTCHW believes that your death was the result of criminal conduct.
• Coroner or Medical Examiner - CTCHW may disclose your PHI to a coroner or medical examiner for the purpose of identifying you or determining your cause of death.
• Organ, Eye or Tissue Donation - If you are an organ donor, CTCHW may disclose your PHI to the entity to whom you have agreed to donate your organs.
• Research - If CTCHW is involved in research activities, your PHI may be used, but such use is subject to numerous governmental requirements intended to protect the privacy of your PHI.
• Avert a Threat to Health or Safety - CTCHW may disclose your PHI if it believes that such disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public and the disclosure is to an individual who is reasonably able to prevent or lessen the threat.
• Specialized Government Functions - This refers to disclosures of PHI that relate primarily to military and veteran activity.
• Workers' Compensation - If you are involved in a Workers' Compensation claim, CTCHW may be required to disclose your PHI to an individual or entity that is part of the Workers' Compensation system.
• National Security and Intelligence Activities - CTCHW may disclose your PHI in order to provide authorized governmental officials with necessary intelligence information for national security activities and purposes authorized by law.
• Military and Veterans - If you are a member of the armed forces, CTCHW may disclose your PHI as required by the military command authorities.

We may update the privacy notice in regards to personal health information from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to the privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review the privacy notice frequently to be informed of how we are protecting your information.